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FINRA has Citigroup Global Markets Inc. in Hot Water

Citigroup Global Markets Inc. is being fined $1.85 million for best execution and supervisory violations in non-convertible preferred securities transactions. They also ordered Citigroup to pay more than $638,000 in compensation, plus interest, to affected clients.

It was found that one of Citigroup’s trading desks employed a manual pricing methodology for non-convertible preferred securities that did not appropriately incorporate the National Best Bid and Offer (NBBO) for those securities. As securities trade on multiple exchanges, Citigroup missed the prospect of a better price for that security on an exchange other than its primary listing exchange. FINRA also found that Citigroup’s supervisory system and written supervisory dealings for best execution in non-convertible preferred securities were lacking. Finally, the firm failed to conduct supervisory reviews even though it had received several inquiry letters from FINRA staff.

“FINRA will continue to pursue firms that neglect their duty of best execution. Citigroup lacked the necessary systems and supervision to ensure that it provided customers with the executions they deserved and, as a result, customers were receiving inferior prices for more than three years,” says FINRA Executive Thomas Gira.


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