FINRA launched their toll-free FINRA Securities Helpline for SeniorsTM this week. Senior investors can call the new toll-free number at (844-57-HELPS or 844-574-3577) from 9:00 a.m. – 5:00 p.m. ET, Monday through Friday, and get neutral, knowledgeable assistance from FINRA staff related to concerns they have with their brokerage accounts and investments.
Susan Axelrod, FINRA’s Executive Vice President for Regulatory Operations, says “Protecting senior investors has been an important priority for FINRA for several years. Our goal in setting up this Helpline is to build on these efforts and provide an additional resource to senior investors. FINRA’s Helpline means that older investors are only a phone call away from getting help with questions or concerns they may have regarding their investments. FINRA staff will point seniors to educational tools that can help them better understand investing, savings and investment products, as well as resources like BrokerCheck that can provide valuable information about securities firms and financial professionals.”
A key priority for FINRA, the protection of senior investors has sparked the need for FINRA Securities Helpline for Seniors, along with their recently published paper captioned Report on National Senior Investor Initiative.